DOTEL/R/T/22/00226

The reply dated 21.03.2022 given to the RTI applicant is as follows: "The information in respect of the RTI Application pertaining to this CPIO is as follows : (i) In respect of Call Details Record, it is intimated that as per Licensing Condition No.39.20 (and its amendment) of the Licence Agreement for Unified License, all the Telecom Service Providers have to preserve the CDRs at least for two years for scrutiny by the licenser for security reasons. Licence Agreement of Unified License and its amendment can be downloaded from the DoT Website under Telecom and Spectrum Licensing and further under Unified License and also from the following URL: Download The file ( bytes) and its amendment dated 22.12.2021 can be downloaded from the DoT Website under Telecom and Spectrum Licensing and further under Unified License. The License condition do not mandate Telecom Service Providers(TSPs) to provide CDRs to the general public. CDRs are provided by the TSPs to the Law Enforcement Agencies & to various Courts upon their requests/directions. (ii) In respect of the itemised billing needs of the subscribers, Telecom Regulatory Authority of India (TRAI), in its Telecom Consumers Protection Regulations, 2012 has mandated Telecom Service Provider (TSPs) to provide itemized billing of all chargeable calls/SMS/VAS, etc., on demand/request of the subscriber for his own number after taking applicable charges as per TRAI orders. The itemized billing is to be stored by the TSP for at least 6 months and is to be provided within 1 month after receipt of request from subscriber. " Hence, a suitable reply was given to the applicant. This division has no other information to offer.