DOTEL/R/T/20/00984

DOTEL/R/T/20/00984
Request :

To
The Central Public Information Officer (CPIO),
Department of Telecommunication (DOT)
New Delhi 110001

1.FULL NAME OF THE APPLICANT: Amit Sharma S/o Shri Kewal Krishan Sharma
2.ADDRESS OF THE APPLICANT: BLOCK: C-4-D, FLAT No. 12-C, Janak Puri, New Delhi 110058
3.EMAIL ADDRESS, IF ANY: amitysharma[at]gmail[dot]com
4.TELEPHONE NO. AND/OR MOBILE NO.: 9871244722

5.DETAILS OF INFORMATION SOUGHT:

I, Amit Sharma S/o Shri Kewal Krishan Sharma, i.e. RTI Applicant herein earnestly requesting the Honble CPIO DOT to kindly facilitate him (the applicant) on this RTI Application by providing information pointwise. Also, the RTI Applicant would like to request the Honble CPIO to please supply information in necessary coordination and consultation with concerned departments under Section 6(3) of RTI and as per the Department of Telecommunication (DOT) Guidelines, Standards, Instructions, and Procedures on the documents and records.

REQUESTING YOUR HONOR TO KINDLY BE GRACIOUS ENOUGH TO PROVIDE INFORMATION POINT WISE AS SOUGHT BY THE RTI APPLICANT:

a. Please provide Roles and Responsibilities of DOT and Law Enforcement Agencies as well as Telecom Service Providers to facilitate end-user i.e. individual (customer) while dealing with the requests and/or complaints in the matter of CDRs (Call Details Records) request of self-individual for his/her own details.
b. In case DOT and Law Enforcement Agencies and Telecom Service Providers do not entertain the request of individuals for preserving and providing his/her own CDRs then what should be the action on the delinquent officer/department/organization.
c. Please provide the fee details required to preserve the CDRs of an individual in case he/she requested for his/her own CDR including his own tower location details to preserve and to provide to him and/or to Court.
d. Please provide details on contents or components of CDRs stored and maintained by the service provider as per the Government of India, TRAI, and/or Department of Telecommunication (DOT) Guidelines, Standards, Instructions, Procedures on the documents and records.

6.DOES the INFORMATION SOUGHT FALL UNDER SECTION 8: I, Amit Sharma S/o Shri Kewal Krishan Sharma, the RTI Applicant hope that the concerned CPIO may be gracious enough and be kind to provide information as sought by the RTI Application under the RTI Act 2005 for which the RTI Applicant state that the information sought by him does not fall within the exemptions contained in Section 8 of the Right to Information Act, 2005 and to the best of my knowledge it pertains to the concerned CPIO office.
7.DETAILS OF FEE DEPOSITED: Online Fee of Rs. 10 (Ten) paid.
8.DOES THE APPLICANT BELONG TO BPL CATEGORY: YES/NO: No
9.WHETHER THE INFORMATION IS REQUIRED TO BE PROVIDED BY POST OR IN PERSON: Speed Post
10.KINDLY REPLY IN ENGLISH AS DEFINED IN SECTION 6 (1) OF RTI ACT 2005.

I AM A CITIZEN OF INDIA AND ENTITLED TO GET THIS INFORMATION AS A RTI APPLICANT AND CITIZEN OF INDIA.

PLACE: New Delhi Amit Sharma

Apeal Reply

The information provided by the CPIO in respect of the above RTI application on 14.10.2020(online reply) and 04.11.2020(by speed post) as follows: "The information in respect of the RTI Application pertaining to this CPIO is as follows : (i) In respect of Call Details Record, it is intimated that as per Licensing Condition No.39.20 of the Licence Agreement for Unified License, all the Telecom Service Providers have to preserve the CDRs at least for one year for scrutiny by the licenser for security reasons. Licence Agreement of Unified License can be downloaded from the DoT Website from the following URL: Download The file ( bytes) pdf Icon The License condition do not madate Telecom Service Providers(TSPs) to provide CDRs to the general public. CDRs are provided by the TSPs to the Law Enforcement Agencies & to various Courts upon their requests/directions. (ii) In respect of the itemised billing needs of the subscribers, Telecom Regulatory Authority of India (TRAI), in its Telecom Consumers Protection Regulations, 2012 has mandated Telecom Service Provider (TSPs) to provide itemized billing of all chargeable calls/SMS/VAS, etc., on demand/request of the subscriber for his own number after taking applicable charges as per TRAI orders. The itemized billing is to be stored by the TSP for at least 6 months and is to be provided within 1 month after receipt of request from subscriber."

A suitable reply has been provided by the CPIO.

Apeal Received Date:
Monday, November 16, 2020