DOTEL/R/2017/50557

DOTEL/R/2017/50557
Request :

1 Is aadhaar mandatory to obtain a new cellular telephone connection and continue existing cellular telephone service

2 If yes, under which law Department of Telecommunication has right to mandade aadhaar alone as proof of identity/Address

3 What is the procedure to re-verify cellular mobile telephone service for customers who do not wish to apply for aadhaar

4 What is the procedure to transfer a cellular mobile telephone service of a diseased customer to one of the legal heirs.

5 What is the procedure to obtain a new cellular mobile connection without using aadhaar

6 Many providers are requesting Aadhar number from the customers to be linked with their connection citing supreme court order. What order are they referring to. If no such orders are available, are there any complaints filed on the providers for misleading customers(Please mention the number of complaints per provider as a seperate document)