http://www.dot.gov.in/public-grievances-0

I have registered a complain against my 01202875091 vide 1035288997 but neither technician has visited nor any solution message has been received that complain has been resolveed and no one is ready to give feed back. However today reminder vide 103528799 has been registered. Please do needful so that i can avail the facilities. I have just started the service of bsnl but within two day my phone become dead now i how can i believe that my choice will be perfect while i choose the bsnl service.