DOTEL/R/2017/80677

DOTEL/R/2017/80677
Request :

1 Please share the copy of government order by which telecom operators are asking customers to get their aadhar card linked.

2 How does the case pending before the hon. Supreme Court of India effect this.

3 What are the guidelines given by TRAI to telecom operators in this regard.

4. All the mobile based applications ask for access to contacts, images, files, notes and internal storage of the mobile phone. Is it legal. What are the guidelines issued by TRAI in this regards.

5. In cases wherein sensitive information stored on the cell phone, which is totally private, is shared by these apps leading to frauds including unauthorized debits from savings accounts what rules or guidelines have been issued by TRAI, including the redressal mechanism formulated.

6 The above query no 5 also pertains to aadhar card related financial frauds, which mostly happen through phone calls. What security guidelines have been prescribed by TRAI regarding the same to avoid such mishaps.

Apeal Reply

The information available in the division has already been intimated to you vide letter No.800-01/2017-AS-II/269 dated 13.11.2017.

Apeal Received Date:
Wednesday, November 15, 2017