DOTEL/R/2018/80046

I am pensner a savitri . my husband is also a pensner in bsnl. his death in june 2016 and pension transfer in my name. my ppo mo is 8279 and ac no is 0424000304037999 . my salary transfer in my account continue but nov 2017 is not credit my salary .i submit our life certificate in nov but no salary transfer in nov2017 dec2017 .i also visit pnb branch but no response . sir please solve my salary problem i am very grateful you .thankyou