About CCA
Office of Controllers of Communication Accounts
The offices of DoT Cells were created on 01.10.2000 due to the corporation of the Department of Telecom Operation and the Department of Telecom Services. These units were created, co-terminus to the territorial/ancillary telecom circle headquarters to ensure government presence for settlement of retirement/pensionary benefits like; pension, commutation of pension, DCRG etc. of the BSNL employees. Initially, 44 units were created.
With the expansion of the range of functions delegated to these DoT Cells, beyond the mere settlement of pension and terminal benefits, the nomenclature of the DoT Cells was changed to the office of Controller of Communications Accounts. The designation of the officers working in the offices of Controller of Communications Accounts were accordingly changed as under:-
HAG - Principal Controller of Communications Accounts
SAG - Controller of Communications Accounts
JAG - Jt. Controller of Communications Accounts
STS - Dy. Controller of Communications Accounts
JTS - Asstt. Controller of Communications Accounts
Sr.AO - Sr.Communications Accounts Officer
AO - Communications Accounts Officer
AAO - Asstt.Communications Accounts Officer
Later, for administrative reasons, the CCA offices at Ancillary Circles were amalgamated with the respective Territorial Circles with which the number of offices of CCAs has been reduced to 26 from 44.