| 92 | Additional KYC instructions in respect of business connections -reg | Download (82.76 KB)  | 09.09.2024 |
| 91 | Relaxation in obtaining OTP based signature in D-KYC process for issuing the mobile connections to foreign nationals visiting India-reg | Download (53.58 KB) | 01.08.2024 |
| 90 | Clarification in respect of use of 10 digit SIMs in M2M Communications -reg | Download (75.38 KB) | 14.06.2024 |
| 89 | Additional KYC instructions in respect of business connections -reg | Download (54.28 KB) | 20.05.2024 |
| 88 | Use of Paper based KYC process in exceptional cases | Download (57.53 KB) | 19.03.2024 |
| 87 | Temporary Suspension of USSD based Call Forwarding Facility | Download (49.37 KB) | 28.03.2024 |
| 86 | Amendment to the existing KYC instructions for M2M connections | Download (74.1 KB) | 21.03.2024 |
| 85 | Clarification in respect of instructions dated 31.08.2023 on Provisioning of telecommunication services by the licensees through Franchisee, Agents and Distributors - Point of Sale | Download (51.08 KB) | 15.03.2024 |
| 84 | Timelines for digitization of Paper CAFs - including associated documents - by the Licensees | Download (98.36 KB) | 08.03.2024 |
| 83 | Amendment in existing KYC instructions for issuing mobile connections to citizens of Nepal and Bhutan visiting India | Download (66.03 KB) | 19.02.2024 |
| 82 | Discontinuation of Paper-based KYC process for adequate verification of customers before enrolling them as subscribers. | Download (311.18 KB) | 05.12.2023 |
| 81 | Provisioning of telecommunication services by the licensees through Franchisee, Agents and Distributors - Point of Sale - regarding | Download (342.42 KB) | 13.10.2023 |
| 80 | Amendment/addendum to the existing instructions issued by DoT for adequate verification of customers before enrolling them as subscribers and other subscriber verification related matter | Download (343.87 KB) | 13.10.2023 |
| 79 | Relaxation in obtaining OTP based signature in D-KYC process for issuing the mobile connections to foreign national, dignitaries and officials visiting India for the purpose of G20 summit | Download (1.07 MB) | 31.08.2023 |
| 78 | Provisioning of telecommunication services by the licensees through Franchisee, Agents and Distributors - Point of Sale | Download (5.35 MB) | 31.08.2023 |
| 77 | Amendment/ addendum to the existing instructions issued by DoT for adequate verification of customers before enrolling them as subscribers and other subscriber verification related matter | Download (6.18 MB) | 31.08.2023 |
| 76 | Amendment to Indian Telegraph Act, 1885- Identification of a person by a Licensee to whom it provides its services | Download (1.03 MB) | 17.08.2023 |
| 75 | Charging of interest rates on delayed payment of penalty imposed in CAF audits & EMF matter and on testing fees charged for EMF audit & MNP testing | Download (5.52 MB) | 03.08.2023 |
| 74 | Timelines for Digitisation of Paper CAFs by the Licensees | Download (417.09 KB) | 25.07.2023 |
| 73 | Requirement of maintaining database of Mobile connections activated and deactivated in the same month. | Download (38.89 KB) | 10.01.2023 |
| 72 | Instructions for issuing new SIM card in case of swapping/replacement of SIM cards | Download (341.47 KB) | 27.09.2022 |
| 71 | Instructions for reverification of existing mobile connections identified by the DoT/Licensee/Law Enforcement Agencies | Download (705.86 KB) | 10.02.2022 |
| 70 | Instructions for reverification of existing mobile connections identified by the DoT/Licensee/Law Enforcement Agencies | Download (711.27 KB) | 07.12.2021 |
| 69 | Relaxation of End-user details for issuing of mobile connections to Bulk connection category- Cases pertaining to LEAs, Defence forces and CAPFs . | Download (43.51 KB) | 02.11.2021 |
| 68 | Guidelines for Telecom Service Providers for digitization of Paper CAFs including associated documents | Download (3.45 MB) | 11.10.2021 |
| 67 | Conversion of mobile connection from Prepaid to Postpaid and vice-versa using OTP based process. | Download (3.67 MB) | 21.09.2021 |
| 66 | Self KYC as an alternate process for issuing of new mobile connections to Local and Outstation category customers | Download (5.59 MB) | 21.09.2021 |
| 65 | Use of Aadhaar based e-KYC service of Unique Identification Authority of India as an alternate process for issuing mobile connections to Individual customers including Outstation customers and Bulk connection | Download (5.74 MB) | 21.09.2021 |
| 64 | Proof of Concept of Self-KYC as an alternate process for issuing of new mobile connections to Individual and Outstation category customers. | Download (1.41 MB) | 31.08.2021 |
| 63 | Standard Operating Procedure for Personalisation of SIM cards | Download (1.48 MB) | 16.07.2021 |
| 62 | Personalisation of SIM cards-reg | Download (72.33 KB) | 16.04.2021 |
| 61 | Proof of Concept for conversion of mobile connection from Prepaid to Postpaid and vice-versa using OTP based process. | Download (323.63 KB) | 21.05.2021 |
| 60 | Instructions for issuing mobile connections to the subscribers-regarding | Download (226.42 KB) | 30.03.2021 |
| 59 | Instructions for provisioning of telecom services to Persons with Disability | Download (139.38 KB) | 16.12.2020 |
| 58 | Instructions for alternate Digital KYC process for issuing new mobile connections in case of Bulk mobile connections category-regarding | Download (11.03 MB) | 18.09.2020 |
| 57 | Additional instructions for issuing of mobile connections to the subscribers- regarding | Download (274.6 KB) | 20.07.2020 |
| 56 | Use of Aadhaar number/Virtual ID e-KYC service of Unique Identity Authority of India as an alternate process for issuing mobile connections to Individual customers including Outstation customers and Bulk connection | Download (2.96 MB) | 29.09.2020 |
| 55 | Distinction between Procedural & Substantive lapses w.r.t. CAF verification guidelines. | Download (302.33 KB) | 19.06.2020 |
| 54 | Extension of pre-paid mobile services in J&K, North East and Assam Service Areas -regarding | Download (1.68 MB) | 31.03.2020 |
| 53 | Extension of timelines for implementation of Point of Sale address fields mentioned at 26A of letter dated 19.08.2019 in case of D-KYC Process. | Download (177.21 KB) | 02.01.2020 |
| 52 | Extension of timelines for submitting the compliance in respect of implementation of restrictive features and related KYC norms for M2M connections existing as on 16.05.2018-reg | Download (423.78 KB) | 03.10.2019 |
| 51 | CAF & Database formats in case of D-KYC Process | Download (341.34 KB) | 19.08.2019 |
| 50 | Personalisation of SIM Cards | Download (53.84 KB) | 19.08.2019 |
| 49 | Relaxation of the restrictive features for M2M connections and extension of timelines for making the existing M2M connections compliant to the DoT's M2M instructions dated 16/5/2018. | Download (301.53 KB) | 30.05.2019 |
| 48 | Instructions for Alternate Digital KYC Process for issuing new mobile connections to subscribers | Download (1.95 MB) | 03.04.2019 |
| 47 | Proof of Concept (PoC) of Alternate Digital KYC Process for issuing new mobile connections to subscribers | Download (3.98 MB) | 06.11.2018 |
| 46 | Discontinuation of Use of Aadhaar E-KYC service of UIDAI for issuing new mobile connections and re-verification of existing subscribers-reg | Download (3.94 MB) | 26.10.2018 |
| 45 | Issuance of new SIM card in case of up-gradation of SIM cards | Download (464.17 KB) | 07.08.2018 |
| 44 | Use of 'Aadhaar' e-KYC service of UIDAI for issuing new mobile connections and re-verification of existing subscribers- Implementation of Virtual ID, UID Token and Limited KYC concept in Aadhaar Ecosystem-reg | Download (4.67 MB) | 12.06.2018 |
| 43 | Instructions for implementing restrictive features for SIMs used in Machine-to-Machine (M2M) communication services and related KYC instructions for issuing M2M SIMs to entity/organization providing M2M Communication and instructions for E-SIMs. | Download (2.51 MB) | 16.05.2018 |
| 42 | Extension of Pre-paid mobile services in J&K, Assam and North East Service areas for a period of One year w.e.f. 01.04.2018-regarding | Download (100.68 KB) | 31.03.2018 |
| 41 | Re-verification of mobile subscribers through Aadhaar E-KYC process regarding extension of last date of re-verification beyond 31.03.2018 | Download (394.79 KB) | 21.03.2018 |
| 40 | Use of Aadhaar e-KYC service of UIDAI for issuing new mobile connections and re-verification of existing subscribers in case of Bulk Connections Category-regarding. | Download (3.4 MB) | 09.03.2018 |
| 39 | Re-verification of mobile subscribers through Aadhaar E-KYC process regarding extension of last date of re-verification | Download (872.86 KB) | 22.12.2017 |
| 38 | Procedure for re-verification of mobile connections in respect of Subscribers of foreign nationality/Non-resident Indians (NRIs)/Senior citizens/ Physically Challenged persons and IVRS based OTP authentication process-reg | Download (1.67 MB) | 01.12.2017 |
| 37 | Re-verification of mobile subscribers through Aadhaar E-KYC process regarding mentioning of last date of re-verification in the communications to be sent by Licensees. | Download (360.03 KB) | 13.11.2017 |
| 36 | Re-verification of mobile subscribers through Aadhaar E-KYC process regarding mentioning of last date of re-verification in the communications to be sent by Licensees. | Download (360.03 KB) | 13.11.2017 |
| 35 | Use of Aadhaar e-KYC service of Unique Identity Authority of India (UIDAI) for issuing new mobile connections and re-verification of existing subscribers-OTP based authentication reg. | Download (1.1 MB) | 23.10.2017 |
| 34 | Re-verification of existing mobile subscribers through Aadhaar based E-KYC process- case of roaming subscribers-reg | Download (169.96 KB) | 22.09.2017 |
| 33 | Use of Aadhaar e-KYC service of UIDAI for issuing new mobile connection to outstation customers and re-verification of existing outstation subscribers | Download (2.98 MB) | 15.06.2017 |
| 32 | Permission for International roaming facilities in Assam and North East Service Areas | Download (382.21 KB) | 14.06.2017 |
| 31 | Reallocation of deactivated/disconnected cellular mobile telephone connection of a subscriber | Download (325.59 KB) | 20.04.2017 |
| 30 | Reallocation of deactivated/disconnected cellular mobile telephone connection of a subscriber | Download (1.45 MB) | 13.04.2017 |
| 29 | Implementation of Hon'ble Supreme Court orders regarding 100% E-KYC based re-verification of all existing subscribers | Download (3.08 MB) | 11.04.2017 |
| 28 | Implementation of Hon'ble Supreme Court orders regarding 100% E-KYC based re-verification of all existing subscribers | Download (5.64 MB) | 23.03.2017 |
| 27 | Extension of pre-paid mobile services in J&K, Assam & NE Service Areas for a period of one year w.e.f. 01.04.2017 | Download (274.81 KB) | 23.03.2017 |
| 26 | List of Acceptable Documents as PoI/PoA for issuing mobile connection (as on October, 2016) | Download (102.23 KB) | 18.11.2016 |
| 25 | Issuance of new SIM card in case of up-gradation of SIM cards | Download (2.18 MB) | 01.09.2016 |
| 24 | Interactive Voice Response (IVR) based tele-verification regarding | Download (2.43 MB) | 29.08.2016 |
| 23 | Use of 'Aadhaar' e-KYC service of Unique Identity Authority of India (UIDAI) for issuing mobile connections to subscribers | Download (7.44 MB) | 16.08.2016 |
| 22 | Guidelines for issuing mobile connections to Foreign Nationals arriving on e-Visa | Download (3.11 MB) | 02.08.2016 |
| 21 | Instructions for issuing new SIM Card in case of Swapping&Replacement&Up-gradation of SIM Card | Download (3.43 MB) | 01.08.2016 |
| 20 | Acceptance of e-Aadhaar as valid PoI or PoA document for issuing mobile connection | Download (1.03 MB) | 11.07.2016 |
| 19 | Instructions on Verification of New Mobile Subscribers | Download (2.45 MB) | 09.08.2012 |
| 18 | Verification of address of custmoers | Download (24.59 KB) | 30.11.2004 |
| 17 | Verification of Identity of Subscribers | Download (145.19 KB) | 10.05.2005 |
| 16 | Verification of of Subscribers | Download (71.43 KB) | 22.11.2006 |
| 15 | Veryfication of Pre-paid mobile custmors in J & K, Assam and the North East Service Areas- Further instruction regarding | Download (56.19 KB) | 04.06.2007 |
| 14 | Scheme of financial Penalty for violation of terms and conditions of the License Agreement in respect of Subscriber verification failure cases | Download (52.91 KB) | 24.12.2008 |
| 13 | Photograph of custmors on CAF (Custmor Acquision Forms) for acquisition between Nov 2001 & May 2005 | Download (25.34 KB) | 07.10.2008 |
| 12 | Verification of of Subscribers | Download (28.07 KB) | 30.04.2008 |
| 11 | Letter No. 842-725/2005/157 dated 23.03.2009 to all CMTS/UAS/ Basic Licensees | Download (73.24 KB) | 23.03.2009 |
| 10 | Re-Verification of Mobile Subscribers | Download (1.32 MB) | 30.09.2009 |
| 9 | Document for mobile subscriber verification | Download (4.89 MB) | 07.10.2009 |
| 8 | Prevention of misuse of Subscriber verification documents | Download (13.12 KB) | 02.08.2010 |
| 7 | Scheme of Financial Penalty for violation of terms and conditions of License Agreement in respect of Subscriber Verification Failure Cases- clarification | Download (37.63 KB) | 18.11.2010 |
| 6 | Scheme of Financial Panalty for violation of terms and conditions of Licences Agreement and instrruction in respect of Subscriber Verification Failure Cases | Download (37.63 KB) | 26.04.2013 |
| 5 | Collecting Aadhar numbers along with CAF of mobile Telephone application and storing the same in the database along with other data by Telecom service operators. | Download (55.15 KB) | 16.10.2014 |
| 4 | Proof of Concept (POC) for use of "Aadhaar"e-KYC service of UADAI for issuing mobile connections to the Subscribers. | Download (734.81 KB) | 08.12.2014 |
| 3 | Collecting Aadhar number along with CAF of mobile telephone applications & stoing the same in the database along with other data by telecom service operators. | Download (336.71 KB) | 29.12.2014 |
| 2 | Extention of pre-paid services in J & K, North East and Assam service areas beyond 01.04.2015 | Download (145.24 KB) | 31.03.2015 |
| 1 | Acceptance of Sri Lankan Refugee Identity Card as Valid Proof of Identity (PoI) and Proof of Address (PoA) document | Download (128.84 KB) | 15.01.2016 |
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